About the role
We are seeking a highly organised, proactive Hotel Operations & Quality Manager to oversee the day-to-day operations, cleanliness, and quality standards across our hotel. In this pivotal role, you will conduct rigorous inspections of guest bedrooms and communal areas, liaise closely with housekeeping, and coordinate with maintenance staff to ensure any defects, repairs, or hygiene issues are resolved promptly. Your primary goal will be to maintain an impeccable, safe, and welcoming environment for every guest.
The ideal candidate brings strong supervisory or management experience within hotel operations, housekeeping, or facilities management. Exceptional attention to detail, strong problem-solving capabilities, and clear communication skills are essential to coordinate teams, manage maintenance logs, and uphold health and safety standards. If you are a methodical, solutions-focused leader committed to driving continuous operational improvement and delivering outstanding guest experiences, we would love to hear from you.
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